Monday, June 28, 2010

AT&T Doesn’t Want My Money.

I recently moved into a new apartment with my girlfriend.  Needless to say, I have been quiet busy working and trying to get used to living with someone who isn’t family.  I have gotten almost everything in order, but the internet remains an issue.

For the past two weeks I have been attempting to order AT&T’s dry loop DSL elite service; however, every day I’ve tried to order online I’m presented with an error message stating that due to technical difficulties I will not be able to order online.

Exhibit A:

ATT Doesn't Want My Money

The only other ISP available here is Comcast, and my girlfriend seems to have some sort of blood feud with them.  Also, I simply can’t stomach the $100 “activation fee” that Comcast refuses to waive when I already have a modem that I own and all their technician has to do is connect one wire downstairs lol.

If I was AT&T, I would probably (hint, hint) be fixing whatever server database issue that is causing me not to be able to order, after all $45 a month is nothing to sneeze at when the cost of providing that service isn’t anywhere close to being as high as $45 a month.

Just sayin’…

In the meantime, I’ll continue to use a combination of the prepaid WISP Xanadoo and the grandfathered unlimited data plan on my cell phone (see AT&T, you could be charging me /twice/ for internet!  Get your database programmers some coffee and tell them to get to work!) for when the WISP connection drops.

That’s all for this post.  I apologize if my personal rant is less than professional; however, what better venue to complain to AT&T about fixing online ordering than a blog titled “Procrastination Domination”? Smile with tongue out

And on a more positive note:  At least now you all know that I’m still alive thanks to this post Smile.

 

Is it just happening to me, or is there ordering service down for you as well?  (My google-fu seems to be failing me on this one.)  Any opinions on their DSL Elite service from users in the Midwest?  Leave a Comment and let me know Smile.

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