I recently moved into a new apartment with my girlfriend. Needless to say, I have been quiet busy working and trying to get used to living with someone who isn’t family. I have gotten almost everything in order, but the internet remains an issue.
For the past two weeks I have been attempting to order AT&T’s dry loop DSL elite service; however, every day I’ve tried to order online I’m presented with an error message stating that due to technical difficulties I will not be able to order online.
Exhibit A:
The only other ISP available here is Comcast, and my girlfriend seems to have some sort of blood feud with them. Also, I simply can’t stomach the $100 “activation fee” that Comcast refuses to waive when I already have a modem that I own and all their technician has to do is connect one wire downstairs lol.
If I was AT&T, I would probably (hint, hint) be fixing whatever server database issue that is causing me not to be able to order, after all $45 a month is nothing to sneeze at when the cost of providing that service isn’t anywhere close to being as high as $45 a month.
Just sayin’…
In the meantime, I’ll continue to use a combination of the prepaid WISP Xanadoo and the grandfathered unlimited data plan on my cell phone (see AT&T, you could be charging me /twice/ for internet! Get your database programmers some coffee and tell them to get to work!) for when the WISP connection drops.
That’s all for this post. I apologize if my personal rant is less than professional; however, what better venue to complain to AT&T about fixing online ordering than a blog titled “Procrastination Domination”?
And on a more positive note: At least now you all know that I’m still alive thanks to this post .
Is it just happening to me, or is there ordering service down for you as well? (My google-fu seems to be failing me on this one.) Any opinions on their DSL Elite service from users in the Midwest? Leave a Comment and let me know .
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